Privacy Policy

Global Bridge Educational Consultants (GBEC) is committed to protecting the privacy and security of your personal data. This Privacy Policy details how we compile, secure, store, and process client information when you use our website, online forms, and document upload portals.

1. Information We Collect

We only compile personal information that you voluntarily choose to submit to us for consulting or advisory purposes. This includes:

• Identity Data: Full name, nationality, and identification details.
• Contact Details: Email address, phone number, and physical mailing address.
• Corporate Data: Proposed company name, business activity, capital, and registry documents.
• Educational History: Academic transcripts, certificates, and course placement preferences.

2. How We Use Your Information

Your personal data is processed exclusively to support your requests and deliver our advisory services. We use it to:

• Respond to contact requests, inquiries, and messages sent via our forms.
• Deliver corporate formation consulting and educational placement advisory.
• Configure and manage your credentials and document folders in the client portal.
• Send essential progress notifications and consultation updates.

3. Data Storage & Retention

We implement stringent procedures to keep your information secure:

• Lead Backups: Form submissions are saved directly to our secure central database options as a fail-safe backup.
• Document Encryption: Any scans, passport files, or academic records uploaded through our portal are stored using high-grade industry encryption standards.
• Retention Policy: We retain your details only for as long as necessary to fulfill the services requested or comply with statutory audit guidelines in Malaysia.

4. Cookies & Web Analytics

To improve user navigation and web speed, we utilize standard browser cookies. Cookies help us analyze aggregated website traffic patterns, remember dashboard selections, and preserve portal sessions. You may turn off cookies in your browser settings, though doing so might restrict certain interactive dashboard functions.

5. Third-Party Links & Partner portals

Our website contains reference links to external entities, including government websites (like SSM or Labuan FSA) and partner universities. Please note that GBEC does not operate or control these third-party portals, and we hold no responsibility for their respective privacy policies or terms of service.

6. Your Rights under the Malaysian PDPA

Under the **Personal Data Protection Act (PDPA) 2010** of Malaysia, you have specific rights regarding your personal records:

• Right of Access: You can request a copy of the personal data we store about you.
• Right of Correction: You may request updates or corrections to inaccurate information.
• Consent Withdrawal: You have the right to request that we delete or stop processing your records by contacting us.

7. Security Measures

We apply comprehensive physical, administrative, and electronic safety protocols to block unauthorized access, modification, disclosure, or destruction of your personal details.

8. Changes to Privacy Policy

GBEC reserves the right to modify or update this Privacy Policy at any time. Any changes will be published here with an updated effective date. Continued usage of our website indicates your consent to the changes.

9. Contact Us

For any questions regarding this Privacy Policy, your rights, or to submit a data removal request, please contact our data compliance desk: